Call now (+94) 026 22 25 327

Reservation Terms and Conditions

Methods of Reservation

You can use one of the following methods to reserve a room in Sea Lotus Park Hotel:

  • Fill in and transmit a reservation form on our website. To do so, use the "Reservations" link on the chosen hotel's page. Pay through our website.
  • Send a reservation request by email: info@lotustrinco.com , lotuspark@sltnet.lk.
  • Send a reservation request by fax: +94-26-2224566
  • Make a reservation over the telephone: 0094-26-2225327 / 8 , 0094-26-2225250
Payment Terms

A reservation and full payment of hotel accommodation should be completed no less than 7 work-days before arrival date or commencement of services. To make a reservation less than 7 days before arrival date, contact us.
These terms apply to the period from May 1 to September 30 (high season).

Forms of Payment

We welcome payment by any of the following methods:

  • Bank transfer (with in Sri Lanka local banks)
  • Credit card
  • Cash
  • Check (with in Sri Lanka local banks)

If payment is made by bank transfer,

  • a bank service fee of 20 USD applies. Note that all bank charges on money transfers are to be paid by the sender.

If payment is made by credit card,

  • On arrival the name of the card holder is cross checked against the passport, and also with Booking Details and Credit Card. If the cardholder is unable to produce the card, transaction will be reversed back to the card account.
  • Third party travelling will not be entertained & cardholder must be in travelling party
  • Air line tickets and destinations out side sri lanka are not entertained.
Information Needed for Hotel Reservations

To make a reservation by phone or fax, please, provide us with the following information:

  • Full name
  • Arrival date and departure date
  • Hotel name
  • Type of room
  • Number of guests
  • Form of payment
  • Company name
  • Additional services (airline tickets, transportation, etc.)
Cancellation and Change Policy

All changes and additions to your reservation request should be made in written and sent us by fax +94-26-2224566 or email. To avoid misunderstanding of any sort, it is necessary to have a confirmation from our staff. We operate a cancellation policy and reserve the right to charge the equivalent of one night's accommodation for any cancellations
received less than 7 days before arrival date or in the event of a no show. These terms apply to the period from May 1 to September 30 (high season).

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